Front of House Safety Guide

From 19th July 2021 there are no legal restrictions on our classes or shows, however some of our covid safety measures will be staying in place and others will be gradually phased out rather than being removed all at once. This is so we can keep improv fun while also keeping safety in classes and shows. We will also be able to adjust month by month and rollback changes if needed.

This guide is based on the following:

>> Hoopla’s Full Risk Assessment
>> Department of Digital, Culture, Media & Sport’s Guide for the Performing Arts

Other useful links regards safety in shows:

>> Safety guide for performers
>> Safety guide for audience

Key Points

  • Cleaning venue and surfaces (staying after 19th July 2021).
  • Cleaning hands (staying after 19th July 2021).
  • Ventilation (doors can be closed after 19th July 2021, aircon still on).
  • Face coverings when moving around venue (removed after 19th July 2021).
  • Distancing (removed after 19th July 2021).
  • Avoid overcrowding (still in place).
  • Symptoms (staying after 19th July 2021).
  • Track and trace (staying after 19th July 2021).

Please don’t work if you have symptoms (staying after 19th July 2021).

The safest theatre is one where there isn’t anyone with Covid there in the first place.

Therefore please remember to not come to the show if you have any of these symptoms:

  • High temperature or fever.
  • A new, continuous cough.
  • A loss or change to your sense of smell or taste.

Any doubts, please call Steve or Angela and we’ll find cover and you’ll still be paid as per sick leave.

If you hear of anyone at the venue having covid:

Please immediately phone Steve Roe at Hoopla.

Before audience or performers arrive

  • Use hand sanitiser. (staying after 19th July 2021).
  • pen outside doors to ventilate room. (but now close them again once show starts).
  • Turn on air conditioners to get additional ventilation. (staying after 19th July 2021).
  • Check main floor has been cleaned and ask bar if it hasn’t. (staying after 19th July 2021).
  • Hoover stage. (staying after 19th July 2021).
  • Clear stage of all excess mics, cables and mic stands and check the venue in general is clear of clutter. (staying after 19th July 2021).
  • Clean all surfaces that hands touch (chairs, tables, tech desk, box office, door handles). (staying after 19th July 2021).
  • Set audience tables with maximum distance between them, ensuring safe gaps between tables and stage and also leaving a safe gap for performers to access the stage. Check each table has laminated sign about the food ordering app. (gradually being phased out after 19th July 2021).
  • Set chairs two chairs per table, or more if groups have booked (up to 6). (we can now increase number of chairs per table and can have less distance between them)
  • Ensure there are maximum of 20 chairs set out for audience (reduced from 75 while physical distancing is in place). (increasing to 35 over July, 40 in August, and then revaluated).
  • Check general safety posters are still displayed. (gradually phased out from 19th July 2021)
  • Check track and trace posters and sign-in station are set up. (staying after 19th July 2021).
  • Set standing frame at stop of stairs with safety reminders. (gradually phased out from 19th July 2021)
  • Set hand sanitiser near audience entrance and at tech desk. (staying after 19th July 2021).
  • Check thermoter gun is working. (not used anymore)
  • Set electric candles on each table. (staying after 19th July 2021).
  • Set sound and lights set up as per normal. (staying after 19th July 2021).
  • Turn promo screen on and check it is up to date. (staying after 19th July 2021).
  • Put Hoopla roll banners up. (staying after 19th July 2021).

As performers arrive

  • Use hand sanitiser again before greeting them. (still in place after 19th July 2021).
  • Before each person enters please check their temperature using thermoter gun and check they don’t have any symptoms (increase in temperature, persistent cough, change or loss in taste or smell). (removed after 19th July 2021).
  • Check each performer has signed in, either by track and trace app or by sign up sheet. (removed after 19th July 2021).
  • Show them around the venue and demonstrate the main stage access route and off-stage positions, and remind them not to stand at the very front of the stage or near the front of house desk or other areas that would result in crowding. (still in place after 19th July 2021).
  • Groups can rehearse in the venue before the audience arrive but have to move outside when audience arrive. (still in place after 19th July 2021).
  • Please remind performers that they can no longer warm up in the little green cupboard room. (now changed, they can warm up there if they want).
  • We have asked groups to minimise tech requests at the moment as the front of house team have so much else to do. If groups are making complicated tech requests they should have their own tech, if they don’t it’s fine to refuse to do additional tech. (still in place after 19th July 2021).

As audience arrive

  • Open doors earlier than normal and earlier than advertised to stop queues forming on stairs.  (still in place after 19th July 2021).
  • Please wear a mask when greeting audience at door (this is a legal obligation too), as people have to currently wear masks when moving around pubs until seated at tables. (gradually phased out after 19th July 2021).
  • As people arrive please check tickets (they will have on their phone), there is no need to give them paper tickets. Most shows will be pre-booked online tickets only. (still in place after 19th July 2021).
  • Each audience member also has a quick at-a-distance thermometer check on their wrist (not head, that feels weird, and wrist gives same reading). (removed)
  • Check each person has signed in, either by track and trace app or by sign up sheet. (removed after 19th July 2021).
  • Ask audience without face covering to wear one until they are seated and when moving around the venue. (removed after 19th July 2021).
  • Please point them to tables and let them know they can order drinks and food on The Miller app using the information on each table. (still in place after 19th July 2021).
  • Audiences arriving in groups of 6 or less can be seated together and we can move around tables and chairs to assist that.
  • Remember audience can’t be seated in groups larger than 6. We have limited group bookings on the website to be on the safe side. (restriction now removed).
  • Please ask performers and audience to move on if they are crowding around the box office area, we need to keep the area clear to stop queues forming on stairs. (still in place after 19th July 2021).
  • We have to be very strict on numbers and should no exceed 20 audience members unless this is cleared with Steve and Angela, so there are unlikely to be tickets available on the door. (audience capacity increasing to 35 in July and 40 in August and then evaluated for future changes).

During the show

  • Provide sound and lights as per normal. (still in place after 19th July 2021).
  • Doors to be kept ajar to assist ventilation (noise levels from outside permitting). (doors now closed during show).
  • Aircon to be kept on at correct temperature and with external air flow rather than recycled to assist ventilation. (still in place after 19th July 2021).

After show

  • Open doors and prop open to enable audience to leave smoothly without having to open doors themselves. (still in place after 19th July 2021).
  • Remind them to wear masks as they move around pub. (removed after 19th July 2021).
  • Clear tables of all glasses, plates and cutlery. (still in place after 19th July 2021).
  • Spray down all surfaces that hands touch (tables, chairs, door handles etc) at end of night, you don’t have to do this in interval anymore as people are there for the whole night. (still in place after 19th July 2021).
  • Open up outside doors wider to air room. (still in place after 19th July 2021).
  • Clear away all rubbish. (still in place after 19th July 2021).
  • Check there isn’t a queue or congestion occurring on the stairs. (still in place after 19th July 2021).
  • Wash hands. (still in place after 19th July 2021).
  • Have beer. (still in place after 19th July 2021).

Pack away hand sanitisers, thermometers, cleaning equipment and cabling at the end of the night. v

Sound levels

At the moment sound levels should be at normal conversation levels to prevent audience members needing to shout to each other and accidentally increasing aerosol risk. (restrictions removed after 19th July 2021).

Face coverings (restrictions removed after 19th July 2021)

Masks must be worn (by law) when moving around the venue until seated for food and drink. We must also remind people of wearing masks about this when we greet them and also with signs.

Performers do not have to wear masks when rehearsing and performing, but after the show they should wear masks when moving around the venue.

Front of House should wear masks when greeting audience or whenever they are likely to interact with audience. They don’t have to wear masks when working as a tech running the actual show as the sound desk is deliberately physically distanced from the audience and mask may get in the way of the job.

Whenever there is interaction with audience the front of house need to wear masks, by law.

Avoiding queues and overcrowding (still in place after 19th July 2021).

We need to avoid queues on the stairs, general overcrowding, and audiences from each show mingling. To help with this please be very strict with timings and please regularly catch up with Angela and Steve at Hoopla to recommend any changes to timings or general process.

Drink (still in place after 19th July 2021).

You can totally still have a beer Joe.

 

Additional Info

>> Safety in classes

>> Safety in shows

>> Booking flexibility

>> Improv at 1m+ is still fun!

>> Guidelines for our teachers

>> Guidelines for our performers

>> Guidelines for our front of house

>> Hoopla’s full risk assessment

>> Government guidelines for performing arts

 

Share this article