Yes. Real-life courses are able to run in Tier 1 and Tier 2 and we will be running our courses in real-life whenever London is in Tier 1 or Tier 2. We will have various safety measures in place including reduced class sizes, physical distancing, increased cleaning and ventilation.

The rules for this seem to vary from time to time, so we would have to look at that closer to the time as and when London goes into Tier 3.

No.

They are being postponed to start in Spring onward. We are giving people unlimited free online drop-ins in the meantime, so they can keep having fun with improv while they are waiting for real-life courses to start up again. We've been emailing everyone with a booking.

They are currently staying scheduled as planned. We will review them again later in January to see if they also have to be postponed due to Covid restrictions.

Nobody really knows when London will be back in Tier 2, there are so many factors affecting that which are outside of our control. The earliest predictions in the news for some restrictions lifting are for February, the latest aren’t until much later in the year, and there are a lot of predictions for many restrictions lifting by Easter. The West End and wider theatre industry have also settled for Spring and early Summer to reopen, with large shows already booking.

We’d have to postpone again until summer. Obviously we don’t want that to happen. We’d again keep in touch with you if that was going on, and as always would always be very flexible and happy to do whatever works best for you with your bookings.

You will be able to move your booking to any other course and date. You will also be able to move your booking to an online course. Basically whatever works for you, works for us. We’re very flexible.

We were originally thinking of having them automatically run as online courses, but we’ve found from Lockdown 2 that not everyone wanted to do that especially after they were online all day at work too. Also not everyone is in a situation where they can do online. We also ran a few focus groups with existing students to find out what they preferred. They felt that while Tier 4 might cause a pause in real-life improv the Spring isn’t too far away and they would rather wait for that. So we’ve gone for this option to give the greatest benefit to all, with free online workshops in the meantime and the option to move to an online course if people wish.

We will immediately carry on running the course as an online course for as long as is needed, on the same dates and with the same teacher. We’ve been running courses online non-stop since March so have built up great expertise and they have been highly recommended by The Evening Standard, The Guardian, BBC Radio 2, Chortle, Grazia, The Londonist and The British Comedy Guide. Alternatively you will also be able to postpone your booking until a later date if you prefer. We’ll give you full flexibility to do what works best for you.

As always we are very flexible. If closer to the time you can't make a course just let us know on email (classes@hooplaimpro.com) and we're happy to move your booking to a different course or give you a credit for future bookings. We'd appreciate it if you could do a transfer or credit. We just ask that you give us as much notice as possible, ideally at least a weeks notice.

Yes. Even if lockdown is totally over we will still finish all online courses online because many people come to them from outside of London.

Yes. They are going to be running side-by-side to our real-life courses forever more now, to give people from outside of London a chance to get involved with Hoopla.

As always we are very flexible. If closer to the time you can't make a course just let us know on email (classes@hooplaimpro.com) and we're happy to move your booking to a different course or give you a credit for future bookings. We'd appreciate it if you could do a transfer or credit, but if this is not possible we are happy to do refunds too if you can no longer make a course. We just ask that you give us as much notice as possible, ideally at least a weeks notice.

The show will be cancelled and you will be automatically be refunded in full. Courses may move over to online but shows are so different between real-life and online that we will instead cancel the show and refund you in full.

We are still able to run all of our courses as planned with the safety measures in place as training, education, theatres and comedy clubs are still able to run with larger groups with physical distancing and other measures in place.