They are already back. Real-life classes and shows started up again from 17th May 2021 and are already up on the website.

From 19th July 2021.

Yes. Real-life courses are able to run in Tier 1 and Tier 2 and we will be running our courses in real-life whenever London is in Tier 1 or Tier 2. We will have various safety measures in place including reduced class sizes, physical distancing, increased cleaning and ventilation.

The rules for this seem to vary from time to time, so we would have to look at that closer to the time if and when London goes into Tier 3.

No.

They are all going ahead in real-life.

We’d have to postpone the course until able to reopen again. Obviously we don’t want that to happen. We’d keep in touch with you if that was going on, and as always would always be very flexible and happy to do whatever works best for you with your bookings. While you were waiting for your course to restart you will also be able to do lots of free online workshops.

You will be able to move your booking to any other course and date. You will also be able to move your booking to an online course. Basically whatever works for you, works for us. We’re very flexible.

We were originally thinking of having them automatically run as online courses, but we’ve found from Lockdown 2 that not everyone wanted to do that especially after they were online all day at work too. Also not everyone is in a situation where they can do online. We also ran a few focus groups with existing students to find out what they preferred. They felt that while lockdowns cause a pause in real-life improv the reopening isn’t too far away and they would rather wait for that. So we’ve gone for this option to give the greatest benefit to all, with free online workshops in the meantime and the option to move to an online course if people wish.

As always we are very flexible. If closer to the time you can't make a course just let us know on email ([email protected]) and we're happy to move your booking to a different course or give you a credit for future bookings. We'd appreciate it if you could do a transfer or credit. We just ask that you give us as much notice as possible, ideally at least a weeks notice.

Yes. Even if lockdown is totally over we will still finish all online courses online because many people come to them from outside of London.

Yes. They are going to be running side-by-side to our real-life courses forever more now, to give people from outside of London a chance to get involved with Hoopla.

As always we are very flexible. If closer to the time you can't make a course just let us know on email ([email protected]) and we're happy to move your booking to a different course or give you a credit for future bookings. We'd appreciate it if you could do a transfer or credit, but if this is not possible we are happy to do refunds too if you can no longer make a course. We just ask that you give us as much notice as possible, ideally at least a weeks notice.

The show will be cancelled and you will be automatically be refunded in full. Courses may move over to online but shows are so different between real-life and online that we will instead cancel the show and refund you in full.