Yes. Our January classes and shows are all currently going ahead as planned with safety measures in place. But we are monitoring the news regards covid levels, restrictions and lockdowns. If anything changes we will be emailing everyone who booked with us.

If there is another lockdown, or similar restrictions that prevent our real-life classes from running, then we will delay your booking to a later month. We will get in touch by email if this happens, and keep you regularly updated. When we have a restart dates for you we will let you know, and if you can't make them you will also be able to move to any other course at no extra charge. While you are waiting for your real-life course to start we will also be putting on free online workshops for you. This process is what we did last lockdown and it worked really well.

After these kind of announcements it will take us around a day to work out if we can open or not. We will be regularly monitoring the news about restrictions and open as soon as we legally can. In the meantime we will be delaying the start of courses following the lockdown process above, and again providing free online training for you while you are waiting.

We aim to email everyone directly the morning after any big government announcements about lockdowns or changing restrictions. We will also update our social media and this page.

If there are only 1 or 2 classes left we will finish the class online, unless it is not possible for you to do this. If there is more of the course left we will reschedule the remaining classes for a later date and give you free online drop-ins to do while waiting so you can keep practicing.

You will be able to move your booking to any other course and date, at any point no matter how far in the future. You will also be able to move your booking to an online course. Basically whatever works for you, works for us. We’re very flexible.

We were originally thinking of having them automatically run as online courses, but we’ve found from the earlier lockdowns that not everyone wanted to do that especially after they were online all day at work too. Also not everyone is in a situation where they can do online. We also ran a few focus groups with existing students to find out what they preferred. They felt that while lockdowns cause a pause in real-life improv the reopening isn’t too far away and they would rather wait for that. So we’ve gone for this option to give the greatest benefit to all, with free online workshops in the meantime and the option to move to an online course if people wish.

As always we are very flexible. If you can't make a course just let us know on email ([email protected]) and we're happy to move your booking to a different course or give you a credit for future bookings. We'd appreciate it if you could do a transfer or credit. We just ask that you give us as much notice as possible, ideally at least a weeks notice.

Yes. Especially if lockdowns or heavy restrictions come back there will be a lot more online courses added.

Yes. They are going to be running side-by-side to our real-life courses forever more now, to give people from outside of London a chance to get involved with Hoopla.

As always we are very flexible. If you can't make a course just let us know on email ([email protected]) and we're happy to move your booking to a different course or give you a credit for future bookings. We'd appreciate it if you could do a transfer or credit, but if this is not possible we are happy to do refunds too if you can no longer make a course. We just ask that you give us as much notice as possible, ideally at least a weeks notice.

The show will be cancelled and you will be automatically be refunded in full.