Yes. Real-life courses are able to run in Tier 1 and Tier 2 and we will be running our courses in real-life whenever London is in Tier 1 or Tier 2. We will have various safety measures in place including reduced class sizes, physical distancing, increased cleaning and ventilation.

The rules for this seem to vary from time to time, so we would have to look at that closer to the time as and when London goes into Tier 3.

No.

That depends on guidelines from The Department of Digital, Media, Culture and Sport. Probably in Tier 1 or below.

They are being postponed to start in May onwards. We've already emailed people to let them know and will be sending out rescheduled dates soon. We are giving people unlimited free online drop-ins in the meantime, so they can keep having fun with improv while they are waiting for real-life courses to start up again.

They are also now being postponed to start in May onwards. We're currently emailing people to let them know and will be sending out rescheduled dates soon. We are giving people unlimited free online drop-ins in the meantime, so they can keep having fun with improv while they are waiting for real-life courses to start up again.

These are currently scheduled to go ahead as planned, but we will let you know if anything changes.

The Government's formal plan for the phased easing of lockdown restrictions is announced on 22nd February. From the press it looks likely that schools (not theatres) will reopen from early March. It currently looks unlikely that we could legally reopen in March. We may be able to legally open in April but to be on the safe side we are now aiming for May. This is similar to other theatres across London including the West End.

We’d have to postpone again until summer. Obviously we don’t want that to happen. We’d again keep in touch with you if that was going on, and as always would always be very flexible and happy to do whatever works best for you with your bookings.

You will be able to move your booking to any other course and date. You will also be able to move your booking to an online course. Basically whatever works for you, works for us. We’re very flexible.

We were originally thinking of having them automatically run as online courses, but we’ve found from Lockdown 2 that not everyone wanted to do that especially after they were online all day at work too. Also not everyone is in a situation where they can do online. We also ran a few focus groups with existing students to find out what they preferred. They felt that while Lockdown 3 might cause a pause in real-life improv the Spring isn’t too far away and they would rather wait for that. So we’ve gone for this option to give the greatest benefit to all, with free online workshops in the meantime and the option to move to an online course if people wish.

We will immediately carry on running the course as an online course for as long as is needed, on the same dates and with the same teacher. We’ve been running courses online non-stop since March so have built up great expertise and they have been highly recommended by The Evening Standard, The Guardian, BBC Radio 2, Chortle, Grazia, The Londonist and The British Comedy Guide. Alternatively you will also be able to postpone your booking until a later date if you prefer. We’ll give you full flexibility to do what works best for you.

As always we are very flexible. If closer to the time you can't make a course just let us know on email ([email protected]) and we're happy to move your booking to a different course or give you a credit for future bookings. We'd appreciate it if you could do a transfer or credit. We just ask that you give us as much notice as possible, ideally at least a weeks notice.

Yes. Even if lockdown is totally over we will still finish all online courses online because many people come to them from outside of London.

Yes. They are going to be running side-by-side to our real-life courses forever more now, to give people from outside of London a chance to get involved with Hoopla.

As always we are very flexible. If closer to the time you can't make a course just let us know on email ([email protected]) and we're happy to move your booking to a different course or give you a credit for future bookings. We'd appreciate it if you could do a transfer or credit, but if this is not possible we are happy to do refunds too if you can no longer make a course. We just ask that you give us as much notice as possible, ideally at least a weeks notice.

The show will be cancelled and you will be automatically be refunded in full. Courses may move over to online but shows are so different between real-life and online that we will instead cancel the show and refund you in full.

We are still able to run all of our courses as planned with the safety measures in place as training, education, theatres and comedy clubs are still able to run with larger groups with physical distancing and other measures in place.