Great conversations, better relationships
Improv trains effective communication skills because it shines a light on the interactions we have every-day, and the pitfalls that can occur within them. Communications skills, when it comes down to it, are basically about having great conversations. Conversations ARE improvisational. So, improvisation is a great place to look for insights into how to do make our conversations fly.
- Do the members of your team listen actively to others?
- Do they display empathy and operate with emotional intelligence?
- Do they accept and build on the ideas of others?
- Do they use storytelling to connect to their audience?
- Do they build rapport quickly, communicate with humour and authenticity?
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What You’ll Learn
Active listening skills:
Listen to understand, to build empathy and make others feel heard.
Emotional intelligence:
Learn how non-verbal and verbal ‘offers’ can build or sap trust in a team.
Clarity:
Make your messages clear and concise so that your ideas land.
Engage with story:
Connect with others using the power of storytelling.
Authenticity:
Communicate as a human being, without jargon and buzzwords.
Feedback:
How to give feedback effectively but sensitively.
Other takeaways include
- How to own a room with your own authentic charisma.
- How to read a room and understand other people’s non-verbal ‘offers,’ such as body language.
- Collaborating closely as an ensemble.
- Break out of siloes and share best practices.
- Helping introverts speak up in meetings. (And helping extroverts give them the chance!)
- Embrace vulnerability when you communicate to create connection and role model a healthy relationship with failure.
Listening and effective communication skills
Listening skills are crucial in the workplace. Whether you are listening to a colleague, listening to a client or listening to a sales prospect, listening is the foundation of effective communication.
Improv training offers a brilliant, effective and fun framework to teach active listening and communication skills. Because the exercises we use are essentially a microcosm of the conversations your staff will have every-day, and, simply put, through repeatedly playing these games your staff will become better listeners. After-all: practice makes perfect!
Resources to help with communication skills
- How to make a personal impact when meeting someone
- Having charisma and presence in public speaking
- How to have confidence in public speaking
- How to overcome the fear of public speaking
- How to talk like TED
- Why I decided to complement my MBA with improv training
- Business Improv
- Improv techniques for business
- Facilitator Interviews
- Client and Student Interviews