• we train communication & active listening skills

communication / leadership / teamwork

Improv trains communication skills because it shines a light on the interactions we have every-day, and the pit-falls that can occur within them.

Most communication problems stem from poor listening: we miss verbal and non-verbal clues about how our colleagues and clients think and feel. This leads them to feel that we haven’t understood them, this creates resentment.

We train active listening skills. Listening starts from a position of humility: it’s about accepting that great ideas are produced by great teams working well. Great individuals thrive in great teams, but ego can stop us listening and collaborating well. In improv we are taught to make each other look good. Every player knows someone has got their back, which builds trust. The key to collaborating is a philosophy of saying “Yes, and…”. That is to listen to, accept, and then attempt to build on another person’s idea with an attitude of enthusiasm and optimism.

Leaders set the tone in a business: they create the culture and the atmosphere in the building. Therefore these core improv skills of listening and saying “Yes, and…” are massively important tools in your leadership arsenal. Listening makes good business sense too: if you don’t listen to staff and customers you may miss feedback and ideas that could improve the bottom line. Further, learning how to collaborate well helps keeps staff happy, allowing you retain talent in the long run and let’s face it: happy staff are productive staff.

listening and effective communication skills

Listening skills are crucial in the workplace. Whether you are listening to a colleague, listening to a client or listening to a sales prospect, listening is the foundation of effective communication.

Improv training offers a brilliant, effective and fun framework to teach active listening and communication skills. Because the exercises we use are essentially a microcosm of the conversations your staff will have every-day, and, simply put, through repeatedly playing these games your staff will become better listeners. After-all: practice makes perfect!

But it’s not enough to just listen to another person’s idea. They must also feel supported too. They require us to hear them, and then to say “yes, and…”. That is, to accept their idea and attempt to support it in some way. These skills are the two building blocks of improv.

takeaways

Improv trains communication skills because it shines a light on the interactions we have every-day, and the pit-falls that can occur within them.

  • Improved active listening skills in conversations and in meetings so that the listener is present, and not stuck in their own head waiting to say their piece. Learn how to listen with intent to improve collaboration, communication and to build stronger relationships based on trust.
  • Emotional intelligence: how to make your colleagues feel heard and understood. And also how to give feedback with sensitivity.
  • Picking up on not just verbal communication but non-verbal communication too.
  • How to use active listening skills to help pitch to new and existing clients to improve sales.