How to have confidence in public speaking
Hoopla asked a selected group of its facilitators about the topic of women in innovation. Here’s what they had to say!
What are the challenges that face women in innovation in the workplace?
I think it’s possible for people to make unhelpful assumptions if you are a woman. You might not be taken as seriously, you might not be listened to as quickly.
I’ve witnessed other women in the performance world who are really direct and they say what they want. This is brilliant but it is noticeable. Whereas, with a man doing that it doesn’t feel noticeable. I think we still have a long way to go in terms of equality in those respects.
I also think that women sometimes underestimate what they can offer, while I think men can sometimes overestimate what they can offer. Each can learn from the other but I think it’s great when women find the courage to go beyond that.
Across all industries, as a woman you don’t just have to be good you have to be brilliant in order to progress.
What advice do you have for women and men so that we can get better in this regard?
Thinking about advice in terms of what we can get from the improv world, I would say trying not to judge your own offers and contributions. Trying not to judge your own ideas quite as much is really helpful in whatever field you are in. This helps you to not be afraid of making mistakes and to embrace failure. The quicker you realise you can make mistakes and learn from them, the quicker you’ll progress.
I would say it’s all about trusting yourself and trusting other people, which applies to both men and women. It’s about not judging yourself, not judging other people and knowing that we’re building something together.
How can we be more innovative at work?
The whole mindset of improv in creating a supportive atmosphere, forgiving each other immediately for mistakes that are made in a low stakes environment. It encourages a place where innovation can happen because you’re prepared to forgive yourself and others for the first outline or draft of an idea (which is never perfect). Whereas, if you’re creating an atmosphere where people are under pressure or being judged immediately, then it’s much harder to take those risks and get a foothold on an idea.
What are the challenges for women in innovation at work?
A Hewlett Packard internal report found that if a man applies for a job or a promotion, if they only have 60% of the qualifications they’ll still apply. If a woman sees the same job or promotion, even if they have nearly everything required, on average they won’t apply as they don’t have the full 100% of qualifications. I found this to be a similar culture when I was doing stand-up comedy. While it’s got a little better nowadays, often you would be the one women out of 10 acts.
We’re brought up in this environment thinking: “Well, I don’t want to be representing women badly, so I’d better be perfect before I go in”. The mindset being that if I’m not perfect then what’s the point of walking in the door? That’s such a huge barrier. If you’re not even in the room how do you even begin to innovate?
So I think it’s about knowing that failure is fine, learning is fine and being seen to learn is fine. Even if you get kick-back from an old-school environment then maybe knowing all of this for yourself is also fine, even if you have to put up with some crap for it.
Find that backbone and community of the other women in your environment. Make sure other women are being heard if they’re not being listened to around a boardroom table. One way of doing this is ‘amplification’, a technique popularised by the Obama administration. When a woman made an important point, other women in the meeting would repeat the idea as well as crediting it as her idea so it couldn’t be drowned out. So you’re calling out that it’s their idea, who said it and what it is, until that thing gets picked up on and talked about. Because no one can move on if all of the women in the room are still repeating that same thing, which is awesome.
Women are not women’s competition. There’s room for everyone and the more we back each other up, the more space we have to be part of the team and to innovate. Get on board, agree and have each others’ backs.
How can we be more innovative at work?
A lot of people quote ‘quality over quantity’, well actually the more quantity you have the more you get to pick out the quality. People’s first five ideas for something often aren’t the best ones, it tends to be way down the line. In corporate workshops we’ll often get people to list 50 ideas for this or that in a short space of time and then go back and pick the ones that work.
At the moment I’m working for Cards Against Humanity. I’ll write 30 white cards and from that I’ll pick my favourite handful and those are the ones I’ll end up pitching. Start with quantity, it gets the juices flowing and you end up not being so precious about each individual idea. If you’re inner editor is coming in at the same time as you’re generating ideas, your critical brain will analyse every single idea asking ‘is this good enough?’ You end up spending too long on each idea and over thinking it. So just have a tonne of stuff and then pick out the things afterwards that you want to spend more time innovating.
Failure is such a weird word anyway. Saying that X amount of these ideas don’t work is such a pointless spin on “We’ve had this one good idea because you’ve spent time coming up with fifty”.
How do we create a safe space in a collaborative work environment?
In terms of a safe space it’s about setting expectations. Putting people in the headspace where they know that they’re safely allowed to fail. This is weirdly harder than you imagine it is to do because as soon as you put people into the work environment, they know they have a short amount of time to deliver on something good. However, If you create an environment where people feel that they’re allowed to say their piece without being shamed or told they’re wrong, then I think anyone is prepared to be vulnerable and say what they think.
Also, make sure there’s space for people. While there are people (like me) who are quite happy to bang on for ages about stuff, there are other people who might need a bit more permission or space. So if there is someone who is quietly sat there forever, maybe just open the door and ask “What do you think?” It’s the same as when we perform improv on stage, if you see someone who has been on the side for ages, you’re going to initiate a scene that involves that person. It’s the same as in a meeting. Why have you got that person in the room? Clearly they’ve got something there that you need, otherwise why are they even there?
Make sure there’s space for them and if you are one of those people who are assertive, why don’t you shut up for a bit and see what you can listen to? Power isn’t always in what you’re saying, it’s sometimes in what you’re hearing.
What are the challenges for Women in innovation?
Without trying to be too gendered about it, women looking to innovate are often in an environment where they are faced with loud, fast talking men. Sometimes; not always, but sometimes women don’t communicate in the same way. This can mean that their voice is not as audible. It’s very tricky if you find yourself in that culture and have to fight against it.
When I first started working in the city, I was working for a management consultancy where this culture was prevalent. I actively practiced being assertive. I started small, so in teams where it wasn’t a huge room full of people. I made suggestions in smaller teams or smaller meetings, perhaps even just one on one with a boss or a colleague. This continued until I built up my confidence to assert myself in larger environments.
Any other advice for being more assertive at work?
In business we often find ourselves in a competitive environment. People are often competing to be the best, the fastest, the most clever. I think in those competitive environments it can be difficult as people’s judgements or criticisms jump in before you’ve been fully heard.
Sometimes you have to push against the crowd. That might involve addressing any interruptions you receive to let your point be heard and to direct the conversation. If you know that this is going to happen ahead of time, then you can plan and prepare for that in advance. That might mean you write down your points on a piece of paper, so that you’re not railroaded from the points that you’re trying to make. You might need to go to your boss ahead of time and say “In this meeting, I’d like to suggest that people are given the full time to speak before taking questions”.
Practice the fundamentals of improv, give yourself permission to fail and cut yourself some slack. If you are in a position where you are not judging your own offers, it can give you the confidence to make more suggestions or speak out in meetings, or approach your boss with a project you have in mind.
Innovation is all about collaborating with others to generate new ideas quickly, and make choices on which ideas to take forward. Read about how improv helps with all aspects on innovation in this article.
Thanks for the workshop. All the feedback has been extremely positive! The team loved it!
We walked away with communication techniques that will stick with us for a lifetime.
The skills you taught them will give them a real competitive edge in the market place.
Inspiring and hugely relevant to how we work.
I’ve used the communication skills learned at Hoopla to attract over $3m in venture capital for my start-up. And had fun doing it!
A smash hit. The feedback has been really amazing.
Improv has helped me to truly listen to what my clients want, understand their problems and then effectively work with others on my team to deliver a concise and consistent message.
My work is about helping clients be more creative and uncover different possibilities and develop them - which improv has really helped with.
Improv has supported my listening and support work for people I represent.
Improv is a great release to just mess around while building on the communication skills, confidence and self esteem that help me in my day to day job.
Really useful for building self confidence and being able to communicate better with people who I was meeting for the first time.
Improv helped me have more faith in myself, particularly in meetings with clients or senior stakeholders. I have more confidence that whatever comes out of my mouth will make sense and be of value.
I think improv makes people kinder to others and themselves. It teaches you to listen, react and support and I think everyone could benefit from more of that individually and collectively.